Terms and Conditions

Privacy, security and customer service are of the utmost importance to us at Chez Soi. The following terms and conditions aim to make our website a safe and easy place to shop.

General : Your contract is with Chez Soi, 16, St Mary’s St, Stamford, Lincs PE9 2DF.

When you place an order with us via our website we will send you an order confirmation by email and will give you an estimated delivery date.

Payment is due at the time of ordering.

All prices on this web site include United Kingdom VAT at the prevailing rate.

Delivery : Click here for information

Returns : In accordance with the Distance Selling Regulation 2000 , you have a cooling of period of 7 working days in which to cancel your order. Please advise us in writing by letter or email within 7 days of receiving the items and return them to us within 14 days of receipt for a full refund or exchange, provide that :

  1. The goods are returned in the same condition they were sold, including all original packaging.
  2. The goods are a normal stock item and have not been specially ordered / painted at the customers request.
  3. Delivery/return charges are the customers responsibility.
  4. A valid receipt or proof of purchase is produced.

Description of goods : Every care is taken to ensure that the description and specifications are correct at the time of going to press. However, while the colour representation is a close representation, a slight variation in colour may occur. All sizes are approximate.

Law : Every purchase you make shall be deemed performed in England. These terms and conditions shall be governed, construed and interpreted in accordance with the laws of England and Wales.

Miscellaneous : All material and software copyright 2010 . all rights reserved.